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Libraries Annual Survey (2025)

Help us understand what a great library service looks like and go into the draw to win one of five $100 WISH gift vouchers*. Your feedback will help contribute to our plans for the future!

*Terms and conditions apply. Click here to read them.

Privacy disclaimer: Personal details are not used in the results of surveys; however, some survey questions may capture identifying information. Responses in the below survey are purely voluntary. Participating in this survey indicates that you accept that this information may be publicly displayed and analysed by both authorised council employees and relevant third-party consultants. Except as otherwise stated, the personal information you choose to provide will only be used for the purpose for which it was provided and will not be disclosed to other persons or organisations without your prior consent or where it is required by law. 

0% answered

1.  

How would you rate your last visit to the library?

* required
Rating (10 = Exceptional, 5 = Average, 1 = Poor)
3.  

Do libraries boost your mental health and wellbeing? (Select one)

* required
4.  

Do you feel connected to your community when visiting the library?

* required
5.  

How do you Library? (Select all that apply)

* required
6.  

What is your opinion of the libraries' services? (Please select one)

* required
7.  

How happy are you with the following Mackay Regional Council libraries' services and features?

* required
The collection, including digital collections
Online services (library app, website, catalogue)
Assistance from library staff
Computers, WiFi and print services
The Inter-library loan service (ILL)
Study and reading areas
Library events and activities
Heritage collection and services
Home Library Service
Disability access
8.  

How important are these library services and features to you (even if you don't use them)? 

* required
The collection, including digital collections
Online services (library app, website, catalogue)
Assistance from library staff
Computers, WiFi and print services
The Inter-library loan service (ILL)
Study and reading areas
Library events and activities
Heritage collection and services
Home Library Service
Disability access
9.  

Would you pick up your library items at a convenient location (eg click and collect)? (Select all that apply)

* required
11.  

Does this improvement relate to a specific library branch? (Select all that apply)