Draft Mackay Water Service Standards 2026

Council invites you to have your say on the draft Mackay Water Service Standards 2026 document.

Click here to read the draft document.

The document is also available to view at council's customer service centres.

You have until 11.59PM, Sunday, March 8, 2026, to provide your feedback.
Written feedback can also be submitted via council's customer service centres or council's postal box (PO BOX 41, MACKAY, QLD 4740).

Should you have any questions about this consultation, please contact council’s Community Engagement team on 1300 MACKAY (622 529) or email: engagement@mackay.qld.gov.au.

Personal details are not used in the results of surveys, however some survey questions may capture identifying information. Responses in the below survey are purely voluntary. Participating in this survey indicates that you accept that this information may be publicly displayed and analysed by both authorised council employees and relevant third-party consultants.

Except as otherwise stated, any identifying information you choose to provide will only be used for the purpose for which it was provided and will not be disclosed to other persons or organisations without your prior consent or where it is required by law.